Please carefully note the following if you are considering applying for a refund:
- Please refer to our refund policy, available on the downloads page.
- Administration fees are not refundable
- Materials fees are refundable only on a pro-rata basis
- Refunds will only be paid into the same account from which the original payment was made
- Refunds will only be processed after the original payment has cleared
- You may apply for a refund using our online form
- You may also download the PDF version from the downloads page